// DIRECT ANSWER
NOSTOS accepts returns within 14 days when an item arrives materially misrepresented, non-functional, or damaged in transit, with free return shipping on a valid claim and a refund within about 3 business days. If you simply changed your mind, that's fine too: no reason needed, send it back within the same 14 days in the condition it arrived, complete, and you cover the return shipping. We refund what you paid for the item, but not the shipping on your original order.
What Is the Return Policy?
What Is Covered
You have 14 days to make it right if an item arrives materially misrepresented, non-functional, or damaged in transit. On a valid claim, return shipping is free and the refund is issued within about 3 business days. The point is simple: the item you receive should match how it was graded and described.
If You Simply Changed Your Mind
That's covered too, inside the same 14 days. Send it back in the condition it arrived, complete, and you cover the return postage. We refund what you paid for the item, but not the shipping on your original order. The difference is only who pays for the shipping: when the item was misdescribed or arrived broken, that's on NOSTOS. Every piece is secondhand and graded by hand, and the condition is described in plain language before you buy, so there are fewer surprises to return in the first place. The full terms are on the returns page.